Ellen DeGeneres has come under fire for launching a 'Be Kind' gift box after her show was hit by scandal this summer.
The TV host launched a new season of her gift box, which retails for $54.99 (£41.70) quarterly and $270 (£205) for the year.
She shared a video of her showing off the box, which she contains a painting set, earbuds, a collapsible cup and a gold 'hope' necklace, on her Instagram account, but her followers were less than impressed.
One commented: "Never got my summer box, can't get anyone to respond to my emails? I don't even have an account anymore for some reason, but I still have my invoice."
Ellen DeGeneres has come under fire for launching a 'Be Kind' gift box after her show was hit by scandal this summer
The quality of the box has been slammed
"The headphones in my box don't work very well – very disappointed in the quality," another posted.
A third said: "Can someone please contact me. I have sent seven emails and heard nothing back. I was double-billed for my premium box. Please contact me."
"I am still waiting for my box… it's been months," a fourth wrote.
Mirror Online has contacted Ellen's reps for comment.
Ellen on her show
It comes after Ellen's show was accused of being a 'toxic' work environment.
WarnerMedia has since launched an investigation.
And in a memo, Ellen apologised to employees: "On day one of our show, I told everyone in our first meeting that The Ellen DeGeneres Show would be a place of happiness – no one would ever raise their voice, and everyone would be treated with respect.
There have been several redundancies amongst her staff
(Image: dawn lutrell/Youtube)
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"Obviously, something changed, and I am disappointed to learn that this has not been the case. And for that, I am sorry. Anyone who knows me knows it’s the opposite of what I believe and what I hoped for our show."
It was recently reported that employees from Ellen Digital Ventures, a digital extension of The Ellen DeGeneres Show and which produces content for EllenTube, have been laid off as WarnerMedia undergoes a restructuring.
Ellen told staff "we're here for you" after the redundancies, it's claimed.